Overview
Information We Collect
Contact and Inquiry Data
When you submit a request through our Site, we collect the information you provide, which may include your name, organization, work email address, job title, engagement type, and a description of your project environment. This information is used solely to respond to your inquiry and facilitate an initial technical intake discussion.
Automatically Collected Data
Our Site may collect standard web server log data, including your IP address, browser type, referring URL, and pages visited. This data is used for security monitoring and to maintain the operational integrity of the Site. We do not use third-party analytics platforms or behavioral tracking tools.
Platform Session Data
When you use our forensic intelligence platforms, any project data you upload — including Oracle Primavera P6 .XER schedule files, Deltek Cobra cost reports, and associated documents — is processed exclusively in volatile memory (RAM) for the duration of your session. No platform session data is written to disk, stored on external servers, or retained in any form after your session terminates.
How We Use Your Information
- ✓Respond to your inquiry and schedule a technical intake session
- ✓Provide information about our platforms and bespoke engagement services
- ✓Fulfill any contractual obligations arising from your engagement with us
- ✓Comply with applicable legal requirements
We do not use your contact information for unsolicited marketing communications. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Platform Data and the Zero-Persistence Model
- ✓All client-uploaded data is processed entirely in volatile memory (RAM)
- ✓No project data — including schedule structures, cost data, or work package identifiers — is ever written to disk or an external server
- ✓All session memory is completely deallocated and flushed upon session termination
- ✓No residual project data exists on Peveka infrastructure after a session ends
This architecture is not a policy preference — it is a technical constraint built into every platform we deploy. It can be independently verified through security audit and technical review as part of any enterprise engagement.
Zero-Training Guarantee
Acceptable Use
Authorized Uses
- ✓Uploading and querying proprietary project documents for forensic performance analysis
- ✓Running AI-assisted schedule audits, cost variance analysis, and compliance assessments
- ✓Accessing platform features consistent with your assigned role (Admin, Analyst, or Viewer)
- ✓API integrations by authorized developers using issued credentials
Prohibited Activities
Users may not engage in any of the following:
- ✓Unauthorized access: attempting to access another organization's data; probing for vulnerabilities without prior written permission
- ✓Data abuse: uploading illegal content; processing data without required consent; scraping or bulk-exporting data for competitive intelligence purposes
- ✓Service abuse: deliberate service overloading (DDoS); automated abuse of rate limits; cryptocurrency mining on platform infrastructure
- ✓Security circumvention: bypassing authentication mechanisms; tampering with audit logs; exploiting vulnerabilities without responsible disclosure
- ✓Malicious content: uploading malware or malicious code; submitting prompt injection attacks designed to exfiltrate data or manipulate AI outputs
- ✓Account sharing: sharing credentials between users; creating accounts on behalf of ineligible parties
AI-Specific Restrictions
- ✓Do not submit prompts designed to extract training data, model weights, or system configuration
- ✓Do not use AI features to generate misleading, defamatory, or harmful content
- ✓AI outputs are advisory — you are responsible for verifying accuracy before acting on any result in a legal, contractual, or financial context
Enforcement
Violations of this Acceptable Use Policy may result in immediate account suspension, termination of your subscription without refund, or legal action where warranted. Peveka reserves the right to monitor platform usage for policy compliance in accordance with this Privacy Policy.
Responsible disclosure: security researchers who identify vulnerabilities are encouraged to report them to security@pevekasolutions.com before public disclosure. We will acknowledge within five business days and work towards remediation.
Data Retention
| Data Category | Retention Period | Deletion Method |
|---|---|---|
| Platform session data (uploaded files, queries) | Not retained — flushed at session termination | Cryptographic memory flush on session close |
| Customer knowledge documents (enterprise deployments) | Duration of subscription + 30 days | Hard-delete on account deletion or automated job |
| Audit logs | 1 year | Scheduled batch purge after retention window |
| Contact and inquiry data (website form) | Until purpose fulfilled + 90 days | Deleted on written request or automated purge |
| User account data | Duration of subscription + 30 days | Account deletion via identity provider management API |
| Server access logs | 90 days | Automated log retention policy |
| Billing records | 7 years | Legally required — non-deletable; stored by payment processor |
| Backup snapshots | 30 days rolling | Automatic bucket lifecycle policy |
Customer-Initiated Deletion (Right to Erasure)
Upon written request, we will delete any personal information we hold about you, subject to any legal retention obligations. Deletion requests are fulfilled within 30 days of receipt. Deletion cascades to all associated data: knowledge documents, audit history, and account records. A deletion confirmation is sent to your registered contact email upon completion.
Data Minimisation
We collect only the data necessary to provide the service. No biometric data or special-category data under GDPR Article 9 is processed. Fields collected through the platform and website are documented in the "Information We Collect" section above.
Subprocessors & Third-Party Vendors
| Vendor | Role | Data Processed | Region | Compliance |
|---|---|---|---|---|
| Google Cloud Platform (GCP) | Core infrastructure | All platform data (compute, storage, networking) | US (multi-region) | SOC 2 Type II; GCP DPA executed |
| Auth0 (Okta) | Identity & access management | User credentials, session tokens | US | SOC 2 Type II; Auth0 DPA executed |
| Google Gemini API | AI inference (standard deployments) | Document content — transient, not stored by Google per API terms | US | Google Cloud DPA executed |
| Stripe | Billing & payments | Payment method tokens (raw card data is never processed by Peveka) | US | PCI DSS Level 1; Stripe DPA executed |
Air-Gapped & Federal Enclave Deployments
For programs requiring FedRAMP High or DOD IL4 compliance, inference routes exclusively through the client's own authorized government cloud environment (Vertex AI on GCP Government us-gov-central1, or AWS GovCloud Bedrock us-gov-west-1). In these configurations, no data transits the commercial cloud — all processing occurs within the client-controlled federal boundary. The standard subprocessor list above does not apply to enclave deployments.
Vendor Assessment & Annual Review
Before onboarding any new subprocessor that processes customer data, we complete a vendor security review, execute a DPA, and verify that data residency aligns with customer commitments. All subprocessors are reviewed annually: DPA currency is confirmed, latest SOC 2 attestations are reviewed, and any changes to vendor data handling practices are evaluated.
Vendors are contractually required to notify Peveka of any security incident involving customer data within 24 hours. Upon receiving such notification, Peveka follows its Incident Response Policy and notifies affected customers within 72 hours as required under GDPR.
Security Practices
Access Control
- ✓Principle of least privilege: users are granted only the access necessary for their assigned role
- ✓Role-based access control (RBAC): three roles govern platform access — Admin, Analyst, and Viewer — enforced at both the application and data layers
- ✓Multi-factor authentication (MFA): required for all production system access and identity provider administration
- ✓Access revoked within 24 hours of role change or separation
- ✓Production database and cloud console access is restricted to named engineers and audited via cloud audit logs
Encryption Standards
| Layer | Standard |
|---|---|
| Data in transit | TLS 1.2+ enforced on all endpoints |
| Data at rest | AES-256 (GCP Cloud SQL default encryption) |
| Secrets and credentials | GCP Secret Manager — never stored in source code or environment files |
| Authentication tokens | RS256-signed JWTs via identity provider |
Vulnerability Management
- ✓Automated dependency scanning via GitHub Dependabot and npm audit on every build
- ✓Static application security testing (SAST) integrated into the CI pipeline
- ✓Critical and high CVEs: remediated within 7 days of identification
- ✓Medium CVEs: remediated within 30 days
- ✓Annual penetration testing by a qualified third-party firm
Business Continuity
- ✓Platform services target recovery within 4 hours for a regional cloud outage, with a recovery point objective of under 1 hour
- ✓Automated daily database backups with 30-day point-in-time recovery; backups encrypted at rest
- ✓Application layer auto-scales across availability zones with no single point of failure
- ✓Business continuity procedures are tested annually including backup restore drills and failover simulations
No method of transmission over the internet or electronic storage is perfectly secure. We cannot guarantee absolute security, but we hold the protection of your data as a foundational obligation — not a secondary consideration.
Incident Response & Breach Notification
Incident Classification
| Severity | Definition | Initial Response | Containment Target |
|---|---|---|---|
| P1 — Critical | Confirmed data breach, total service outage, active exploitation | 1 hour | 4 hours |
| P2 — High | Partial service disruption, suspected breach, privilege escalation | 4 hours | 24 hours |
| P3 — Medium | Degraded performance, failed security control | 24 hours | 72 hours |
| P4 — Low | Isolated anomaly, informational alert | 5 business days | 30 days |
Response Process
- ✓Detection & Triage: continuous monitoring alerts page the on-call engineer; P1 incidents are acknowledged within 15 minutes
- ✓Containment: affected systems are isolated (API keys revoked, accounts disabled, firewall rules applied); forensic evidence is preserved before remediation begins
- ✓Eradication & Recovery: root cause is identified; patch or configuration fix is deployed; service is restored and validated
- ✓Post-Incident Review: completed within 5 business days; timeline documented; action items tracked; policy and runbook updates applied
Customer & Regulatory Notification
- ✓Data breaches involving customer PII: affected customers are notified within 72 hours of confirmed breach per GDPR Articles 33 and 34
- ✓Notification content includes: nature of the breach, categories of data affected, likely consequences, and measures taken or proposed
- ✓Where a breach is likely to result in a risk to individuals, the relevant GDPR supervisory authority is notified within 72 hours
- ✓Enterprise clients may request post-incident reports as part of their engagement agreement
Your Rights
- ✓Access a copy of the personal information we hold about you
- ✓Request correction of inaccurate information
- ✓Request deletion of your personal information
- ✓Object to or restrict our processing of your information
- ✓Withdraw consent where processing is based on consent
- ✓Data portability — receive your data in a structured, machine-readable format
To exercise any of these rights, please contact us at privacy@pevekasolutions.com. We will respond within 30 days. For complex requests, this period may be extended by up to two additional months, in which case we will notify you of the extension and the reason.
Changes to This Policy
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